Men and women wearing Express clothes.
Men and women wearing Express clothes.

Express

Crossgates

11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM
4.4 out of 5.0
Rating 4.4
(38 Reviews)
Shop at Crossgates!
Contact Info
120 Washington Ave
Albany, NY 12203
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon11:00 AM - 7:00 PM
Tue11:00 AM - 7:00 PM
Wed11:00 AM - 7:00 PM
Thu11:00 AM - 7:00 PM
Fri11:00 AM - 7:00 PM
Sat11:00 AM - 7:00 PM
Sun11:00 AM - 7:00 PM
Services
Buy Online, Pickup In-StoreWomen's Sizes 00-14Men's Sizes XS-XL

All New. All About You. Shop Express Crossgates.

  • Woman wearing Express sweater.

    Women's Sweaters

    Refresh your wardrobe with new sweaters. Discover cozy knits, fresh colors, bold prints and more at Express.
  • Woman wearing Express jacket.

    Women's Jackets

    Add luxe layers to your wardrobe with bold prints, fresh colors and faux leather jackets at Express.
  • Man wearing Express sweater.

    Men's Sweaters

    What’s the occasion? Find a comfy knit sweater for every vibe at Express.
  • Men wearing Express coat and jacket.

    Men's Jackets

    Start fresh with luxe outerwear. Discover flannel jackets, sharp blazers, luxe topcoats and more at Express.
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    Want $5 Express Cash?

    Become an Express Insider and get $5 Express Cash the next time you shop, first dibs on sales, exclusive perks and more.
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Recent Reviews For Express Crossgates

4.4 out of 5.0
Rating 4.4
(38 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Love the store in Crossgates. Always find great deals there!
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Crossgates Mall location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great clothing and customer service!
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team.
  • 5 out of 5.0
    Rating 5.0
    Manager at Wilton Mall was so accommodating on a return that I made. Love that store!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the manager at the CROSSGATES EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 1 out of 5.0
    Rating 1.0
    TERRIBLE! To the point when I just had to tell the associate and manager - after they were argumentative about a price adjustment- to just forget it. I’ve never had an experience like the one I had last week at the Crossgates Mall store.
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with the District Manager. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Best tank around! I have been wearing them for years!
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team.
  • 5 out of 5.0
    Rating 5.0
    Great customer service! I've had bad experiences there in the past but the staff was very accomidating and helped me pick out all the sizes I needed.
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Crossgates Mall EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 4 out of 5.0
    Rating 4.0
    Took a while to get someone for the fitting room, but I understand. We’re still in a middle of a pandemic.
    Response from Express
    We appreciate you sharing your feedback with us. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Great customer service!
  • 5 out of 5.0
    Rating 5.0
    Excellent clothes, amazing customer services
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Crossgates location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Perfect fit; great look!
    Response from Express
    e appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
Displaying reviews 1 - 4 out of the 20 most recent

About Express at Express

About Express at Express

Express has new styles for every occasion. From comfy stretch jeans and soft tees for the weekend to polished blazers and dress pants for work to dresses and suits for special events, Express at Express has everything you need to be your most confident.

Have a question? We’re here to help! Call us at (518) 456-7342 for all your style needs.
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