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Express Hero Image

Express

Crossgates

10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 7:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 6:00 PM
4.4 out of 5.0
Rating 4.4
(38 Reviews)
Shop at Crossgates!
Contact Info
120 Washington Ave
Albany, NY 12203
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon10:00 AM - 8:00 PM
Tue10:00 AM - 8:00 PM
Wed10:00 AM - 8:00 PM
Thu10:00 AM - 8:00 PM
Fri7:00 AM - 9:00 PM
Sat10:00 AM - 9:00 PM
Sun10:00 AM - 6:00 PM
Services
Buy Online, Pickup In-Store

SEE WHAT'S NEW AT EXPRESS Crossgates

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    Got plans this season? Find the perfect dress for every occasion with confidence-boosting styles for every dress code.
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  • Men’s Chinos

    The most versatile chinos out there with plenty of stretch for 24/7 comfort. Find a range of colors to dress up or down this season and beyond.
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Recent Reviews For Express Crossgates

4.4 out of 5.0
Rating 4.4
(38 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Love the store in Crossgates. Always find great deals there!
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Crossgates Mall location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great clothing and customer service!
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team.
  • 5 out of 5.0
    Rating 5.0
    Manager at Wilton Mall was so accommodating on a return that I made. Love that store!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the manager at the CROSSGATES EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 1 out of 5.0
    Rating 1.0
    TERRIBLE! To the point when I just had to tell the associate and manager - after they were argumentative about a price adjustment- to just forget it. I’ve never had an experience like the one I had last week at the Crossgates Mall store.
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with the District Manager. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Best tank around! I have been wearing them for years!
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team.
  • 5 out of 5.0
    Rating 5.0
    Great customer service! I've had bad experiences there in the past but the staff was very accomidating and helped me pick out all the sizes I needed.
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Crossgates Mall EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 4 out of 5.0
    Rating 4.0
    Took a while to get someone for the fitting room, but I understand. We’re still in a middle of a pandemic.
    Response from Express
    We appreciate you sharing your feedback with us. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Great customer service!
  • 5 out of 5.0
    Rating 5.0
    Excellent clothes, amazing customer services
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Crossgates location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Perfect fit; great look!
    Response from Express
    e appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
Displaying reviews 1 - 4 out of the 20 most recent

About Express Crossgates

About Express Crossgates

Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. From finding your new favorite jeans to the perfect RSVP-ready look, Express has new styles for every occasion. Need some formal outfit inspo for date night? Our dresses and suits make the perfect first impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match. Your local Express store has everything you need to be your most confident.

Have a question? We’re here to help! Call us at (518) 456-7342 for all your style needs.
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