Men and women wearing Express clothes.
Men and women wearing Express clothes.

Express

Cool Springs

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 12:00 PM - 6:00 PM
4.6 out of 5.0
Rating 4.6
(19 Reviews)
Shop at Cool Springs!
Contact Info
1800 Galleria Blvd.
Franklin, TN 37067
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM
Sat10:00 AM - 9:00 PM
Sun12:00 PM - 6:00 PM
Services
Women's Sizes 00-14Men's Sizes XS-XL

All New. All About You. Shop Express Cool Springs.

  • Woman wearing Express sweater.

    Women's Sweaters

    Refresh your wardrobe with new sweaters. Discover cozy knits, fresh colors, bold prints and more at Express.
  • Woman wearing Express jacket.

    Women's Jackets

    Add luxe layers to your wardrobe with bold prints, fresh colors and faux leather jackets at Express.
  • Man wearing Express sweater.

    Men's Sweaters

    What’s the occasion? Find a comfy knit sweater for every vibe at Express.
  • Men wearing Express coat and jacket.

    Men's Jackets

    Start fresh with luxe outerwear. Discover flannel jackets, sharp blazers, luxe topcoats and more at Express.

Stock up & save at Cool Springs

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  • Express style trial.

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Recent Reviews For Express Cool Springs

4.6 out of 5.0
Rating 4.6
(19 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Great service as always
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our CoolSprings Galleria location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 4 out of 5.0
    Rating 4.0
    Pleasant and satisfying
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Cool Springs location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great customer service
  • 5 out of 5.0
    Rating 5.0
    I love these pants I bought. Also, great customer service. I got to the checkout and realized I got slim instead of skinny. No problem. The issue was resolved immediately.
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the CoolSprings Galleria EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you had in the store. If you have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    I loved the personnel at the store - super friendly and welcoming!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Franklin EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 4 out of 5.0
    Rating 4.0
    Comfortable & great color
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Great customer service
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Cool Springs EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Above and beyond service
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Galleria EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 1 out of 5.0
    Rating 1.0
    NOT GOOD! Itchy, see through material.
    Response from Express
    Thank you for bringing this to our attention. We would like to speak with you further about this. You can reach us at 1-888-397-1980 or at talk@express.com. We look forward to hearing from you.
  • 5 out of 5.0
    Rating 5.0
    Great clothes & experience
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our CoolSprings Galleria location. We are so happy that you had such a great time shopping and hope to see you back real soon.
Displaying reviews 1 - 4 out of the 19 most recent

About Express at Express

About Express at Express

Express has new styles for every occasion. From comfy stretch jeans and soft tees for the weekend to polished blazers and dress pants for work to dresses and suits for special events, Express at Express has everything you need to be your most confident.

Have a question? We’re here to help! Call us at (615) 771-7304 for all your style needs.
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