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Express Hero Image

Express

Short Pump Town Center

11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PMClosed Today 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 12:00 PM - 6:00 PM
4.8 out of 5.0
Rating 4.8
(28 Reviews)
Shop at Short Pump Town Center!
Contact Info
11800 West Broad Street
Richmond, VA 23233
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon11:00 AM - 8:00 PM
Tue11:00 AM - 8:00 PM
Wed11:00 AM - 8:00 PM
ThuClosed
Fri10:00 AM - 8:00 PM
Sat10:00 AM - 8:00 PM
Sun12:00 PM - 6:00 PM
Services
Buy Online, Pickup In-Store

SEE WHAT'S NEW AT EXPRESS Short Pump Town Center

  • Woman wearing a satin red holiday dress

    Women's Dresses

    Got plans this season? Find the perfect dress for every occasion with confidence-boosting styles for every dress code.
  • Women's Dress Pants

    Elevated, versatile and timeless, our dress pants are essential for a reason. Find bestselling Editor Pants and more in top-rated fits you can wear just about anywhere.
  • Men's Suiting

    Look polished and feel your best in sharp, best-fitting tailoring that you can mix and match for any event.
  • Men’s Chinos

    The most versatile chinos out there with plenty of stretch for 24/7 comfort. Find a range of colors to dress up or down this season and beyond.
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Recent Reviews For Express Short Pump Town Center

4.8 out of 5.0
Rating 4.8
(28 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Great customer service always
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Short Pump Town Center location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great service and styles!
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our the Short Pump location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    My husband loves these shorts. They’re comfortable and hide perspiration when active. They dry quickly as well.
    Response from Express
    We’re excited to hear you are loving our products. We will make sure to pass this feedback to the Merchant Team.
  • 5 out of 5.0
    Rating 5.0
    Excellent customer service. Wish you carried petites in store or had petite items to try on for correct sizing.
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Store experience Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    The store is managed well. The employees are happy, helpful and obviously enjoy their job. Outfits are displayed and arranged clearly and it’s easy to find what you’re looking for.
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Short Pump Town Center location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Everyone at the store is great! From helping in the store (but not hovering), getting me a fitting room, asking if I needed different sizes or items, and packaging up my purchase.
    I just bought this t-shirt in white. Liked the slight padded shoulders! Chose the white because it wasn't too thin of a material. Can wear with a suit I bought at Express last year.It will also look great with jeans, esp. in white. It will be a summer staple.
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short Pump Town Center EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Love it
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Richmond location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Nice shopping experience! Courteous and Patient!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Richmond EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Great customer service and styling suggestions
    Response from Express
    Thank you for taking the time to contact EXPRESS about your positive experience at our Short Pump Town Center location. We are so happy that you had such a great time shopping and hope to see you back real soon.
  • 5 out of 5.0
    Rating 5.0
    Great service
Displaying reviews 1 - 4 out of the 20 most recent

About Express Short Pump Town Center

About Express Short Pump Town Center

Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. From finding your new favorite jeans to the perfect RSVP-ready look, Express has new styles for every occasion. Need some formal outfit inspo for date night? Our dresses and suits make the perfect first impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match. Your local Express store has everything you need to be your most confident.

Have a question? We’re here to help! Call us at (804) 364-9860 for all your style needs.
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