Woman wearing Express jacket and jeans. Man wearing Express jacket and tan pants.
Women wearing express jacket. Men wearing Express shirt and jacket.

Express

Short Pump Town Center

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 11:00 AM - 6:00 PM
4.7 out of 5.0
Rating 4.7
(12 Reviews)
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Contact Info
11800 West Broad Street
Richmond, VA 23233
US
TEL:
Hours of Operation

Store Hours:

Day of the WeekHours
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM
Sat10:00 AM - 9:00 PM
Sun11:00 AM - 6:00 PM
Services
Buy Online, Pick Up In StoreWomen's Sizes 00-14Men's Sizes XS-XL
ORDER ONLINE. Drive up and we’ll bring your order out to your car.
Order Pick Up

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Woman wearing Express blouse and white jeans.

All New. All About You. Shop Express Short Pump Town Center.

  • Woman wearing Express sweater.

    Women's Sweaters

    Cozy up with the latest sweaters at Express. From cashmere to cable knit and crew neck to turtleneck, you're sure to find what you're looking for this season.
  • Woman wearing Express jeans.

    Women's Jeans

    Shop the latest denim styles now at Express. With every wash, fit and fade, you're sure to find your new favorite pair. Bonus: they already go with everything.
  • Man wearing Express sweater and gray jeans.

    Men's Sweaters

    Stay warm and stylish this season with all new sweaters now at Express. Check out V-neck sweaters, cardigans and more. You're sure to find something that fits perfect.
  • Man wearing Express jeans, sweater and cardigan.

    Men's Jeans

    It’s everything you want in a pair of jeans. They’re comfortable, stretchy, and go with all of your outfits. Find the perfect fit and fade for every look right now at Express.
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Recent Reviews For Express Short Pump Town Center

4.7 out of 5.0
Rating 4.7
(12 Reviews)
  • 5 out of 5.0
    Rating 5.0
    Great customer service
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short Pump Town Center EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Great customer service!
  • 5 out of 5.0
    Rating 5.0
    Awesome service and amazing styles!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short Pump Town Center EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Excellent customer service!! The sales associate was super friendly and helpful. Felt like we were friends by the end of my shopping trip. Drive over an hour to get to this store and have never had anything but a pleasant experience.
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short pump Town Center EXPRESS.

    I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. 

    If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    Wonderful experience! My items came very quickly. The items werefabulous and extremely comfortable
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    I’ll probably go back for another sweater
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short Pump Town Center EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 3 out of 5.0
    Rating 3.0
    Shopped at the location in Richmond, VA and taking into account that we are in the mist of a pandemic, I understand that things are somewhat"different". But there were only 2 cashiers checking out customers while the other staff walked the floor. I stood in line almost 45 minutes. The line was almost out the door, I feel like, if the store is super busy, the cashiers should step up and help get customers checked out. Some customers just ended up leaving, I was Christmas shopping for my daughter so I stayed, but was very disappointed. The cashier did thank me for my patience though and I'm sure my daughter will love her gift. The cashier also left the security tag on my purchase
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with the District Manager. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Cute affordable and fits true to size. Looks great with a pair of jeans. Goes well with low and high heel boots... Gorgeous look
    Response from Express
    We appreciate you sharing your feedback with us. Your comments have been shared with our Merchant Team. If there is anything else that we can do for you, please feel free to call us at 1-888-397-1980 and select option 3 or email us at talk@express.com.
  • 5 out of 5.0
    Rating 5.0
    Excellent customer service!!!
    Response from Express
    Thank you so much for sharing what an awesome experience you had with the team at the Short Pump Town CTR EXPRESS. We forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you should have any additional questions, feel free to reach us at 1-888-397-1980.
  • 5 out of 5.0
    Rating 5.0
    I visit this location frequently. The customer service is always excellent:)
Displaying reviews 1 - 4 out of the 12 most recent

About Express Short Pump Town Center

About Express Short Pump Town Center

Shop at Express in Columbus, 4090 The Strand East to find the best men’s and women’s clothing for work or for play. From party dresses to suits and tops, we offer the latest trends and the best fits for any and every occasion. Shop with us for deals and clothing sales throughout the year too. Whether you’re looking for a sweatshirt or leggings for a cozy night at home or an evening dress or going out suit fit for a cocktail party or wedding, we’ve got your around-the-clock style covered.
Come visit us or give us a call at (614) 472-3879 to discuss all the ways we can help you upgrade your closet. Whether you’re looking for suits, dresses, jumpsuits, jeans, sweaters, dress shirts or tops, visit Express for all your any-occasion style needs.
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