If I could rate you lower I would
That’s all I have to say

Will never ever walk in your store
You have lost a long time customer as well as my children who had shopped there with me since they could walk and were old enough to wear your clothes

Bye

It was absolutely awful- I have been a customer for many years - usually spend from 1500-2000 annually in your store- usually cash- this past time I went to use my account and found it had been closed- none could help me or explain what had happened- the persons behind the counter just continued to say sorry and told me I was declined- as if I had somehow done something wrong- this was in front of my family and a store full of customers- I was made to feel as if I was less than- some sort of person who had done something wrong to have his account closed.
I’m reality -all I had done was pay off my account and had been using cash when I came in the store. You had closed my account- you had not notified me- you embarrassed me in front of my family and most of all my daughter
YOU have most likely lost a customer of over twenty years- and a solid paying card holder since 2007.
Why won’t someone reopen my account
Why was I made to feel as if I had done something wrong
Why did the store manager just walk away instead of offer some sort of discount and try to make it right
He did nothing and he left the girl that was attempting to help clearly feeling as awkward as I was
Comenity won’t even acknowledge the account all they say is that it is closed - I lost my standing bad a customer and also was deemed a loser by all in the place -it was extremely poor service and an experience I hope no one who pays their bills ever has to go thru- simply should not have happened

Great people